Privacy policy
Your data,
handled with care.
This policy explains what personal data THE REACHED s. r. o. processes when you visit this website or write to us, why, and what rights you have. Last updated 14 November 2026.
Who is responsible
The controller of your personal data under the General Data Protection Regulation (EU) 2016/679 (GDPR) and the Slovak Act No. 18/2018 Coll. on the Protection of Personal Data is:
- Company
- THE REACHED s. r. o.
- Registered address
- Zemplínska 4028/15, 903 01 Senec, Slovakia
- Company ID (IČO)
- 57490546
- Tax ID (DIČ)
- 2122772630
- VAT ID (IČ DPH)
- SK2122772630
- Commercial Register
- Registered in the Commercial Register of the Municipal Court Bratislava III, Section: Sro, Insert No.: 196929/B
- hello@thereached.com
We have not appointed a data protection officer. For anything related to your data, write to hello@thereached.com.
What data we process
We only process personal data that you choose to send us, plus the minimum the website needs to work:
- Messages you send us. When you write to hello@thereached.com or use the contact form, we receive your name, e-mail address, company name if you give it, and the content of your message. The contact form does not store anything on this website: it opens your own e-mail app with the message filled in, and the data reaches us only when you send that e-mail.
- Technical data. When you load a page, our hosting provider automatically processes your IP address, browser type, the requested page and the time of the request in server logs, to deliver the website and keep it secure.
We do not ask for, and do not want to receive, special categories of personal data such as health information.
Why, and on what legal basis
- Replying to your enquiry and preparing an offer: taking steps at your request before entering into a contract, Art. 6(1)(b) GDPR, or our legitimate interest in answering messages, Art. 6(1)(f) GDPR.
- Delivering a project once we work together: performance of a contract, Art. 6(1)(b) GDPR.
- Invoicing and accounting: compliance with legal obligations under Slovak tax and accounting law, Art. 6(1)(c) GDPR.
- Running and securing the website (server logs): our legitimate interest in a working, secure website, Art. 6(1)(f) GDPR.
We do not use your data for automated decision-making or profiling, and we do not sell it.
How long we keep it
- Enquiries that do not lead to a project: up to 2 years after our last contact, then deleted.
- Project correspondence and contract documents: for the duration of the contract and then as long as needed to protect legal claims, usually up to 4 years.
- Invoices and accounting records: 10 years, as required by Slovak Act No. 431/2002 Coll. on Accounting.
- Server logs: kept by our hosting provider for a short period, usually days to a few weeks.
Who else sees it
We share data only with service providers who help us run the business and only to the extent they need it:
- Hosting: Vercel Inc., USA, which hosts this website and processes server logs. Transfers to the USA are covered by the EU-US Data Privacy Framework and the European Commission's Standard Contractual Clauses.
- E-mail: the provider that runs our hello@thereached.com mailbox.
- Accounting: our accountant, for invoices.
- Public authorities, only where the law requires it.
Fonts on this website are served from our own domain, so loading a page does not send your data to font providers.
Your rights
Under the GDPR you have the right to:
- access the personal data we hold about you and get a copy of it,
- have inaccurate data corrected,
- have your data erased where there is no longer a reason to keep it,
- restrict how we process it,
- receive data you gave us in a portable format,
- object to processing based on our legitimate interest,
- withdraw consent at any time, where processing is based on consent.
To use any of these rights, write to hello@thereached.com. We reply within one month, free of charge.
Right to complain
If you believe we process your data unlawfully, you can file a complaint with the Slovak supervisory authority:
Office for Personal Data Protection of the Slovak Republic
(Úrad na ochranu osobných údajov Slovenskej republiky)
Hraničná 12, 820 07 Bratislava 27, Slovakia
dataprotection.gov.sk
Contact and changes
Questions about this policy or your data: hello@thereached.com. We may update this policy when our services or the law change. The date at the top always shows the latest version.