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Case studyUX/UI Design2025

Improving usability and performance for 40% more returning users

ProPodnikave app in a hand

A Czech platform for small business owners, built on desktop assumptions while most users were on mobile

ProPodnikave supports Czech small business owners and women-led businesses with practical resources. The platform was desktop-first in a mobile-first reality: pages took 90+ seconds to load, navigation was unclear, and returning user rates showed people were not coming back.

Outcome

90s+

page load time before the redesign

Outcome

Desktop

platform assumption, despite most users being on mobile

Outcome

Low

returning user rate signalling structural retention issues

Outcome

0

mobile-first design decisions in the original platform

Lead a mobile-first redesign, with performance as a design constraint from day one

I led the redesign with a team of interns. The goal was to rebuild the platform with a mobile-first approach, cut load times drastically, restructure navigation around user intent, and introduce a notification system to drive return visits.

ProPodnikave case study, image 1
ProPodnikave case study, image 2
ProPodnikave case study, image 3

Navigation rebuilt around user intent, not the editorial categories the content team used internally

Every decision was evaluated on the smallest screen first. We replaced editorial category navigation with intent-driven structure: fewer items, clearer labels, a home screen surfacing the most-used features without extra taps. A structured notification system was designed to bring users back to content relevant to their business stage.

ProPodnikave case study, image 4

30x faster load time, 40% more returning users, measured post-launch

Page load dropped from 90+ seconds to under 3 seconds. Returning users increased by 40% after launch, with ~65% of sessions now coming from mobile.

Outcome

30x

faster load time post-redesign

Outcome

+40%

returning users after launch

Outcome

~65%

of sessions now on mobile

Outcome

<3s

average page load time

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